Refund policy

Return & Refund Policy

At Bijouterie Malak, we take great care to ensure the quality and craftsmanship of our jewelry. Because jewelry is a personal and hygienic item, all sales are final and we do not accept returns or exchanges once an order has been placed.


No Returns or Exchanges

  • For hygiene and safety reasons, we cannot accept returns, exchanges, or refunds on jewelry items.

  • Please review all product details, sizes, and photos carefully before placing your order.


Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at info@bijouteriemalak.com with your order number and clear photos of the issue. We will arrange a replacement or refund for you.


Refunds (If Applicable)

  • Approved refunds will be issued to your original payment method.

  • Refund processing times may vary depending on your bank or payment provider.


Contact Us

For any questions about this policy, please reach out to us:

Bijouterie Malak
Website: www.bijouteriemalak.com
Email: info@bijouteriemalak.com
Location: Netherlands